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Terms & Conditions

Welcome to Biome.io

Biome Analytics, LLC operates Biome.io on its own behalf, is US-owned and operated by the (“Biome Analytics”) (“Biome”).  Biome.io and Biome Analytics (together “we” or “us”), would ask that you take the time to read these Terms and Conditions carefully. They explain a number of things including, for example, the rules covering your use of this site as well as other information regarding your rights. By using www.Biome.io, you’ll be confirming that you have read and understood and agree to these Terms and Conditions. These Terms and Conditions may change from time to time and, if they do, the up-to-date version will always be available on the Biome.io website. We will indicate at the top of these Terms and Conditions when they were last updated.

Please ensure that you check these Terms and Conditions regularly to view any changes which may have been made because by continuing to use the site after these Terms and Conditions have changed, you will be confirming that you have read and understood, and agreed to be bound by any revised Terms and Conditions.

Your Information and Privacy

For a more detailed explanation of how we will collect, use and store information relating to you, and our commitment to protecting your privacy, please see the Biome.io Privacy Policy here and the Biome Privacy Policy here (together with the “Privacy Policies”). To learn more about how we use cookies on our site, please check out our Cookies page.

Third-Party Content

This site will contain some content which does not come from us, whether such content is posted by users or otherwise comes from anyone other than us (together, “Third-Party Content”). Because of the open nature of the site, this Third-Party Content is not approved by us. We have to state that any views expressed in such Third-Party Content may not represent our views and that we shall not be responsible or liable for any Third-Party Content or for the consequences of the use of it.

We will include on the site Third-Party Content that is personal opinion and political or controversial in its nature. These views do not necessarily reflect our views and we cannot accept any responsibility for those views.

We may keep an eye on Third-Party Content from time to time but please note that we have no obligation to police it. If we have any concerns, we may remove Third-Party Content from the site with or without notice.

If you have any concerns about content appearing on this site, please click here to contact Biome.io.

User Content

This site contains an opportunity for users to comment on articles and posts on the site (“User Content”). It is information in the public domain, so be aware that it may be accessed by any person using the web in any part of the world and can be found using independent search engines. So, if you choose to post information to the interactive parts of our site, we have to state that you do so at your own risk and that it won’t be protected by us. So, we advise you to think carefully before choosing to share any personal information on the interactive parts of our site. For more information, please see our Privacy Policy.

In order for our open forum to work, you the user must bear sole responsibility for the content which you post on the site and not post anything unless you have appropriate permission and authority to do so. By posting User Content, we have to assume that you are warranting that you have the permission and authority to do so and that, if at any point you no longer have that permission and authority, you will remove the User Content.

In posting User Content to the site, you are basically granting to Biome.io and Biome Analytics an irrevocable, perpetual, royalty-free, non-exclusive, worldwide, transferable license to publish, display, copy, modify, create derivative works from and distribute the User Content on the site. You’re also granting Biome.io and Biome Analytics the license to use the User Content in any way for the purpose of publicizing the site as well as the products and services of Biome companies and also to grant sub-licenses on the same basis.

We may keep an eye on User Content from time to time but please note that we don’t have any obligation to police it. We may remove or block access to any User Content at any time. For example, we may do this where we reasonably believe that someone has broken the law, e.g. infringed a Third-Party’s intellectual property rights or breached a duty of confidentiality. We can bear no liability in respect of any loss or damage suffered as a result of any of these actions.

The following section — User Code of Conduct — gives you our common-sense guidelines for how to contribute to the site in order to avoid causing harm or offense to yourself and others and to avoid having your User Content removed.

If you have any concerns about content appearing on this site, please refer to the contact us page on Biome.io.

User Code of Conduct

We are excited about customers and users being able to communicate with each other and share ideas. However, we want all our users to be able to feel safe and ease of use of our site. The best way of addressing this balance is to have a user code of conduct.

By using our site you’ll be agreeing to these Terms and Conditions including the Code of Conduct in this section.

Our community is designed where possible to manage itself. Every comment left by a user can be rated and flagged by any other user. A user can positively, neutrally or negatively rate a comment. Also, a user can flag a comment as inappropriate or offensive by clicking a link that says “flag” next to each comment. Flagged comments may be reviewed by the moderators of Biome.io, who may remove those comments if they feel they are inconsistent with these Terms and Conditions.

So, if we believe that a user’s behavior is likely to cause offense or harm to other users or to Biome, or is otherwise unacceptable, we may issue that user with a warning. In addition, we may need to remove any content which they have shared or posted up on the site. We will try to give that user warnings through the flag and probation system outlined above but we’re not obliged to give the user that notice.

To protect our users and the reputation of the site, we may keep an eye on the interaction between users from time to time but please note that we have no obligation to police it.

We cannot take responsibility or liability for the conduct of any person who uses our site. In addition, we are not responsible or liable for any loss or damage suffered as a result of the use of our site.

We ask that in using this site you show respect for other users and the property of others.

You agree:

  • to behave in a respectful way to all other users.
  • not to post or otherwise make available content which is, in our view, likely to impair others’ enjoyment of this site;
  • not to breach the law or encourage a breach of the law;
  • not to post or otherwise make available content which is, in our view, abusive, offensive, defamatory, obscene, pornographic or of a sexual nature, illegal, threatening, intimidating, in breach of privacy, confidentiality or Third-Party rights or otherwise unacceptable;
  • not to post or otherwise make available content which, in our view, portrays unacceptable violence;
  • not to behave in a way which is threatening, intimidating, harassing or bullying, offensive, abusive, defamatory, discriminatory or demeaning or to stalk or violate the rights of others including individuals’ privacy rights;
  • not to do, cause or permit anything to be done that may infringe, damage or interfere with any copyright, moral rights, performing rights, design rights, trademark rights or other proprietary or intellectual property rights of Biome Analytics, Biome.io, any other Biome company, their respective licensors or any Third-Party;
  • to only upload content which is an original work created by you;
  • not to share any information which is confidential to any other person;
  • not do anything which will or might damage, interfere with, disrupt access to, overburden, interrupt or impair the functionality of the site, the materials available on the site or any software or hardware;
  • not to obtain or attempt to obtain unauthorized access to the site, any part of it or any private or member account areas;
  • not to obtain or seek to obtain personal information, confidential information or passwords from any other person;
  • not to circumvent or attempt to circumvent any filters we may use on this site.
  • not to do anything which may cause any liability for Biome Analytics, Biome.io or any other Biome company;
  • not to distort or misrepresent any individual or thing;
  • not to register as or on behalf of anyone else, impersonate anyone else, seek to take on a false identity or misrepresent yourself, your identity or your age;
  • not post or otherwise make available content containing financial information (such as account, credit or debit card details) or information which identifies an individual personally or is capable of identifying an individual personally (such as names, phone numbers, email addresses or postal addresses);
  • to respect information, you obtain on our site and use it only in accordance with this User Code of Conduct and our Terms and Conditions;
  • not to advertise, promote or endorse any goods or services; and
  • not use our site to send any chain letters, junk mail, ‘spamming’ material or any other form of bulk communication.


Protecting the online privacy of children is especially important to us. By accessing the site or providing us with any of your personal information, you’ll be representing and warranting that you are 18 or older and that you agree to these Terms and Conditions. If you are under 18 years old, please do not attempt to use www.Biome.io and do not provide us with your name, contact details or any other information about yourself. If we reasonably believe a user to be under 18, we may need to remove the details provided by them from our site and our records.

Biome.io guest blogs

Guest blogs posted on our site don’t necessarily represent the views of Biome.io or Biome Analytics. Any positive or other review of any hospital, media, physician, or service otherwise does not constitute a recommendation, endorsement or guarantee by us and we make no representation as to quality. All ratings are intended as a guideline only and we do not guarantee their accuracy. We make no endorsements, recommendations, guarantees or representations in relation to any non-Biome Analytic product or service published on this site. Please read these terms and conditions for further details. We make no guarantee that any such information, or information in reviews posted by other users, will be accurate or up to date at the time you read it. Biome will not be responsible or liable for any injury, loss or damage incurred or suffered as a result of any review. This paragraph should be read in accordance with applicable local laws.


Our legal eagles have said that we need to include this paragraph which basically protects Biome against people suing us for something bad happening:

In using this site you agree to indemnify and hold harmless Biome , Biome.io and all other Biome companies, their subsidiaries and holding companies, the subsidiaries of their holding companies and each of their respective officers, directors, shareholders, employees, representatives and agents (and you shall continue to indemnify them and hold them harmless) in respect of all losses, liabilities, costs, claims, damages and demands suffered in connection with your conduct in using the site, your behavior towards us, other Biome companies, our and their representatives, other users, any breach of law, any breach of these Terms and Conditions or any breach of any Third-Party’s rights.

Proprietary Rights

All text, graphics, audio, video or image files, content, software, applications and information displayed on or available from this site, and all copyright, trademark rights, design rights and other intellectual property rights in them (together, the “Proprietary Content”) are the property of Biome Analytics, Biome.io, other Biome companies, our users, suppliers or licensors. This includes, without limitation, the organization and layout of the site and the underlying software that is owned by us, other Biome companies, our users, suppliers or licensors.

By using the site you’re agreeing that Proprietary Content is available for personal use only and that you will not copy, reproduce, publish, distribute or dispose of in any way any Proprietary Content. Neither the Biome name nor any other Biome company name, trademark, logo or design may be used or copied in any manner without prior express permission granted through contacting us at [email protected].

Will we use your information for marketing?

Once you have given your consent to marketing, we may display offers, promotions, products or services on the site which we think will interest you based upon the information we collect from your cookies. You may withdraw your consent to direct marketing at any time by writing to [email protected] with the subject line ‘Withdraw consent request from direct marketing’.

Links to Other Sites

Biome.io provides, amongst other things, convenient links to other organization’s and companies’ websites. You can also contact Biome through the Contact Us section of the site. Our site also contains links to other Third-Party websites, resources, advertisements or sponsorships.

If you choose to access any of these links, you will be leaving Biome.io and since we don’t have any control over these sites, we are not responsible for the content, advertising, products or services available from them, or for any dealings or disputes that you may have in relation to those sites. Biome.io is not liable for any loss or damage which may be suffered as a result of the use of such links and Third-Party sites. We would encourage you to review the terms and conditions and privacy policy on any new site you may choose to access because our terms and conditions and privacy policy will no longer be applicable.

We reserve the right to remove a link at any time.


When using www.Biome.io, you may get pop-ups occasionally. We use these for many reasons, like sign-up forms, signing up to our newsletters and questionnaires to help us improve our service to you. Pop-up boxes from Biome.io are clearly marked with a heading from Biome.io.

You might also get pop-up boxes from other Biome companies. Again, you should be able to identify these, as they should be marked with a heading from the relevant Biome company.

You might also get pop-up ads from third parties. These may appear due to software you have installed, deliberately or unknowingly, on your computer. Unfortunately, Biome.io cannot control these pop-up boxes because they haven’t come from us.

We do not endorse any website or product which appears in any pop-ups which do not come from Biome.io. To read more about our cookie policy click here.


If you have trouble using our website with certain web browsers or other software or if you want to let us know how we can improve accessibility, please let us know by clicking here to contact Biome.io. We appreciate your feedback and your suggestions will help us to improve our service to you.

Site information and downtime

This site may be unavailable occasionally for maintenance, updating or otherwise. Where this happens, we apologize for any inconvenience caused. However, we shall not be liable for any loss, damages or inconvenience resulting from such unavailability.

We take great care in seeking to present accurate, transparent and useful information to you as a user. However, as an open platform, there is content on this site which is not generated by us, for example, Third-Party Content, as described above. Therefore, we should let you know that information on this site might be out of date, incomplete, contain some errors or be in some way unreliable. Just to be sure, please check any information obtained from this site before acting upon it in any way.

Please note that we may make changes to the site, its functions, and services from time to time.

Other Limitation of Liability

It is important to note that using the internet does have its dangers. Our aim is to ensure a fast, reliable and secure service and to protect your personal information. However, we cannot take responsibility for:

  • any breach of security of www.Biome.io;
  • any damage, loss or corruption of any data, information or material;
  • any viruses or other malicious programs that may infect your computer equipment or other property; or
  • any breach of security by hackers in relation to www.Biome.io

Biome Analytics, Biome.io, and the other Biome companies won’t be liable for any special, indirect, incidental, consequential or economic loss (or for any exemplary or punitive damages) in connection with the use of www.Biome.io or any other site. The same applies to the employees, officers, directors, representatives, and agents of Biome Analytics, Biome.io and/or the other Biome companies. This paragraph only applies to the extent that it can in accordance with applicable laws.

Law and Jurisdiction

These Terms and Conditions and any dispute in relation to them are governed by US law and we reserve the right to bring proceedings in the courts in any location or whichever forum we feel is appropriate.

As a user, the laws of your location may apply to your online dealings with www.Biome.io and you may have additional legal rights and/or obligations than those provided under regional US law. We always recommend that you should seek local legal advice, however, we would encourage you to speak to us if you have any concerns to see if they can be resolved.

Other terms — a final word from our lawyers

These Terms and Conditions and the Privacy Policies constitute the entire agreement between you, the user, and us in relation to your use of the site (which includes details on our approach to cookies) and supersede all prior agreements and arrangements between us in relation to your use of the site.

If any provision or part of these Terms and Conditions is or becomes illegal, invalid or unenforceable, the legality, validity, and enforceability of all of the other provisions and parts of these Terms and Conditions will not be impaired.

No failure or delay by Biome.io or Biome Analytics in exercising or enforcing any right, power or remedy which arises under these Terms and Conditions shall operate as a waiver of that or any other right, power or remedy. No waiver by Biome.io or Biome Analytics shall be effective unless in writing and signed by an authorized representative of Biome.io or Biome Analytics.

Finally — if in doubt, talk to us

If you have any queries, comments or complaints regarding the site or these Terms and Conditions, just get in touch. You can write to us at:

The Webmaster
Biome Analytics, Biome.io
c/o Biome Management
1160 Battery Street East #100
San Francisco, CA 94111
United States

If you have any queries, comments or complaints regarding the websites of any other Biome companies or the products or services you receive from them, then please contact them directly. For your convenience, you can contact them through the Contact Us section of our site.