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- On January 13, 2020
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In this post in our tutorial series on creating advanced analytic feedback loops for interventional cardiologists, cardiac surgeons, and electrophysiologists, we detail tracking and managing performance, the next step after you have acquired the data you need to answer questions generated in the two steps.
Data is meaningless without context and clear insights generated. Insights don’t have value if performance doesn’t improve. Simply acquiring masses of analytics doesn’t transform performance. To manage personal performance, you must both measure and track high-priority opportunities. Some organizations prioritize based on expected savings generated. Other prioritize based on changing case demographics. We recommend using statistical assessments to uncover the highest-value insights for you and your organization (realistically bounded based on current financial constraints and patient case mix), so you avoid sorting through masses of data to find the needle in the haystack. Once that is complete, select the 5 highest-value performance opportunities that you would like to focus efforts on, and begin generating monthly reports to track and measure performance progress.
A tactic that typically generates improvement quickly is leveraging peer-to-peer coaching, based on the practices of high achievers at your organization. Oftentimes, physicians may lead in one area, while lagging in another. Identify where each physician leads, and then help them to describe and socialize their approaches with peers. Those leaders can help track and manage peer performance, providing in-the-moment coaching that powers transformative performance improvement. While Biome does this across all client organizations, providing benchmarks and performance improvement tactics from some of the top Heart & Vascular Institutes across the country, getting started tracking and managing within your own organization can improve performance.